Privacy Policy

Last updated: 5th August 2025

GI DREAM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or becoming a member, you agree to the terms of this Privacy Policy.

1. Who We Are

GI DREAM is a registered Australian health promotion charity focused on the nutritional management of gastrointestinal conditions. We provide freely available information for patients and offer memberships for dietitians, gastroenterologist, affiliates and students.

2. What Information We Collect

We may collect the following personal information:

Membership Information: Full name, profession (e.g. dietitian or gastroenterologist), email address, postal address, phone number, and any other information you provide during sign-up.
Payment Information: We use Stripe to securely process payments. We do not store your credit card details. Stripe’s privacy policy applies to their collection and use of your data (https://stripe.com/au/privacy).
Website Usage Data: Information such as IP address, browser type, pages visited, time spent on the site, and referring websites via cookies or similar tracking technologies.
Communication Data: If you contact us directly (e.g. via email), we may store the correspondence.

3. How We Collect Your Information

We collect personal information when you:

Sign up for membership,
Make a payment through Stripe,
Contact us via our website or email,
Visit our website and interact with our content.

4. Why We Collect Your Information

We collect your personal information to:

Process and manage memberships,
Provide access to member benefits or communications,
Improve our website and health information resources,
Meet legal and regulatory requirements,
Keep records of interactions and transactions.

5. Disclosure of Personal Information

We may disclose your personal information to:

Stripe for payment processing,
Third-party service providers who help us operate our website and services (e.g. IT support, website hosting),
Regulators or authorities if legally required.

We do not sell or rent your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Data is stored securely in Australia or through reputable cloud service providers with data protection standards in line with Australian law.

7. Cookies and Website Analytics

We may use cookies and third-party tools (e.g. Google Analytics) to collect information about how you use our website. This helps us improve user experience and the quality of our health information.

You can manage cookies in your browser settings.

8. Access and Correction

You have the right to:

Request access to the personal information we hold about you,
Ask for corrections if the information is inaccurate or outdated.

Please contact us at the details below to make a request.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

GI DREAM
info@gidream.org
www.gidream.org
ABN: 19687221709

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.